Good leadership is based on four factors: Supportiveness, interaction with others, work ethic and goal emphasis. A good leader will use these four factors to create a healthy organizational climate that has successful communication patterns, activities based on goal setting, involvement in decision-making and opportunities for influence.

Management and leadership work together, often in a single person. Management is an essential part of any organization. Management involves all of the administrative function such as:

• Written plan
• Setting clear objectives
• Preparing regular reports
• Conducting performance evluations
• Other day-to-day matters

Leaders attend to the interpersonal aspect of the organization. Leaders provide direction, inspiration and motivation of others. Leadership suggests an invitation to participate in making the goals and values of an organization a reality.

An organization can occasionally maintain themselves with good managers, but if you want to change direction, capable leadership will be needed.

Leaders are not concerned with "doing things right" but with "doing the right thing".